haven from the problem, according to the卫生-known as cosmic, the system of managing patient records and access is not working as it should. this was discovered over the weekend, between midnight on sat and midnight on sun.
caroline sköld, a chief physician on call, has been tracking the situation. “one of the things we came across is that patient records are getting clogged, which is a serious issue,” she said. “regarding that, we’ve been working hard to figure out why it’s happening and how to fix it. but ultimately, the immediate problem is that the system is unresponsive.”
the chief physician stated that “this wasn’t just the journal system,” but also other parts of the region’s healthcare systems were affected. access to new staff wasn’t noticed and remains so.
a routine that the hospital has in place to address such disruptions is to check lists of patients’ medications and ensure they’re properly assured. sköld explained that this means there’s no risk of patient Taylor棉 sheet getting unopened or damaged.
during the disruption, some staff members, including carlos, were unable to log into their accounts. “they had to work around the clock to get past it,” sköld said. “it frustrated everyone a lot.”
there are other ways to get around the problem, but accessing records is becoming increasingly cumbersome for the staff. sköld emphasized that these challenges are becoming a natural part of integrating the region’s healthcare systems.
moving forward, the hospital is taking a more proactive approach to ensure the system remains operational. sköld is e probing performances to understand what’s different and how to adapt.
the next step is to halt the disruption and see if the system can be restarted within a few hours. sköld said, “we’re not in a bad place and just need to take things one step at a time.” she looks forward to working with the region and another step of available time to fix the issue.
